MCM’s CSR Bolsters Community Health, Environment, and Education for Children in India

MCM’s Corporate Social Responsibility (CSR) efforts demonstrate our commitment to making a positive and sustainable impact, through our business, everywhere we operate around the world. These efforts have been on full display in India, thanks to our colleagues there and around the world. In recent months, our colleagues have poured their time, energy, and dollars …

Helping Consumers Achieve Financial Health with Personal Connection

At Midland Credit Management (MCM), Encore’s U.S. subsidiary, we often talk about our empathetic approach to helping consumers pay off debt. But what does that mean? For Shawn Thomas, MCM’s Managing Vice President, Operations, it means listening more than talking — especially when interacting with a new consumer. The conversation can be challenging, but Shawn …

‘First, You Want to Listen’: How MCM Account Manager Jesse Helps Consumers

Employee Spotlight: Jesse R., Account Manager, MCM Midland Credit Management (MCM) account manager Jesse R. wants the consumers he talks to every day to know they have more in common than not. He answers calls from consumers in difficult situations on a day-to-day basis. The common thread, he said, is that they’re all seeking answers. …

Encore C-suite Female Executives Discuss Their Inspiration, Philosophy and Advice for Women Colleagues

As we celebrate Women’s Equality Day on August 26, we sat down with three of Encore’s female executive leaders to learn about their accomplishments, what inspires them, their philosophy for success, and advice they would give to other women aspiring to C-suite positions. Read on for more insights from Amy Anuk, Senior Vice President and …

MCM India Supports Their Colleagues, Families and Community During COVID-19 Outbreak

In March, a massive outbreak of COVID-19 tragically began advancing across India. The country’s hospitals and medical resources were stretched to their limits, with many patients struggling to get access to effective treatment protocols, critical medicines, hospital beds and even oxygen. Midland Credit Management (MCM), an Encore Capital Group company, has 2,300 dedicated colleagues in …

MCM Wins Blue Prism’s Strategic Transformation Award for Scaling Intelligent Automation Across Multiple Business Functions

We’re proud to announce that Midland Credit Management (MCM) has won the 2021 Strategic Transformation: APAC All-Star Award at Blue Prism’s 2021 Customer Excellence Awards. The award, now in its fifth year, was given by Blue Prism, a global leader in enterprise robotic process automation (RPA) and intelligent automation. It recognizes MCM’s work in ramping up intelligent …

Tamar Yudenfreund of Encore Capital Group’s Midland Credit Management Appointed to California’s New Debt Collection Advisory Committee

Tamar Yudenfreund, senior director of public policy for Midland Credit Management, an Encore Capital Group company, was recently appointed to The California Department of Financial Protection and Innovation (DFPI)’s newly established Debt Collection Advisory Committee. As part of a seven-member board, Yudenfreund will serve to provide an important perspective to the DFPI as it stands …

Encore Capital Group Celebrates International Women’s Day

Company Continues Strengthening its Diversity & Inclusion Commitment, Ensuring Women Can Thrive at Work. March 8th was International Women’s Day, and for Encore Capital Group, it was an opportunity to celebrate all the women who help our company deliver on its mission of creating pathways to economic freedom. Encore hosted a panel discussion featuring several …