We help people recover from financial difficulty and turn toward a path of economic empowerment. We believe this can only be achieved through mutual engagement, understanding, collaboration and respect between our company and consumers.
Consumer Bill of Rights
The Consumer Bill of Rights details our commitment to conduct business ethically and in ways that support our consumers' financial recovery.
Encore's Consumer Credit Research Institute (CCRI) is dedicated to understanding financially distressed consumer behavior. In collaboration with experts from both industry and academia, we apply tools and methods from statistics, psychology, and economics to answer fundamental questions about financial decision-making.
We believe that our business success is tied to the success of our efforts to strengthen the economic, social, and cultural fabric of our communities. We invest in our community through initiatives aimed at understanding the role we can play in helping solve the financial difficulties faced by financially-distressed consumers.