11 March 2019 – Cabot Financial, the debt purchase arm for the Cabot Credit Management Group (CCM), raised £122,633 for two children’s hospices last year with £94,212 being donated to Demelza in Kent and £28,421 to Chestnut Tree House in Sussex.
Cabot Financial has two sites in the UK, one in Kings Hill, Kent and one in Worthing in Sussex. Both businesses choose one charity to support for the year. In 2018 the Kings Hill office chose Demelza, a hospice care for children which provides care and support for seriously ill children, young people and their families across East Sussex, Kent and South East. The Worthing office chose Chestnut Tree house also a children’s hospice but for Sussex, Brighton and South East Hampshire caring for 300 children and young adults from 0-19 years of age.
Lila Dowie, Head of Corporate Partnerships & Trusts at Demelza said, “We are so grateful to Cabot Financial, all of their efforts, sense of fun and commitment has raised an enormous amount which could pay for over 1500 hours of care for the children and families we support each and every day. This could be music, art, play or sensory therapy, breaks for the whole family staying at our hospice sites or specific counselling or trips and activities with other siblings who perform a caring role in their family. Our families are living with the unpredictability of a terminal condition and the reality of facing an uncertain and possibly devastating future. Thanks to Cabot’s incredible generosity, we can help more children and families to enjoy their time together as a family, for as long as they have.”
Dannii Binns, Corporate Fundraiser at Chestnut Tree House, said: “We are incredibly grateful to Cabot Financial for their support, not just by raising and donating an incredible amount, but also for the time they have spent volunteering at the hospice. We currently care for around 300 children and young people with life-shortening conditions across Sussex and South East Hampshire, and need to raise £6,850 every day to pay for all our specialist care services, both at the hospice and in families’ own homes. The £28,421 donated by the Group in 2018 will pay for over four days of all our care – allowing children to enjoy facilities like our hydrotherapy pool and multisensory room, but also visits from our community care team. This support is invaluable and on behalf of everyone at Chestnut Tree House, I would like to say a heartfelt thank you.”
Ken Stannard, Chief Executive Officer, Cabot Credit Management, commented, “At Cabot Credit Management we not only try and make our customers feel at ease, but we like to give our employees a chance to give back to our local communities. I am very proud of the £122k that our employees have raised, funding almost 2000 hours of care across these two wonderful charities. In addition 159 of our employees have spent around 1364 hours working in the community something we will continue to encourage.”
About Cabot Credit Management
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Note to editors
Cabot Credit Management (www.cabotcm.com) is one of the largest credit management services providers in Europe and the market leader in the UK and Ireland, based on expected future gross cash collections. Cabot provides a range of credit management services across a broad client base that includes some of the largest credit providers in Europe. These services include debt servicing offerings such as early stage collections, business process outsourcing, contingent collections, trace services and litigation activities Cabot has credit management experience across a range of both credit providers (including consumer finance, telecommunications companies, retailers, utilities companies and government agencies) and asset classes (including secured consumer debt, small and medium sized enterprise debt, and high value accounts).
Between Cabot’s inception in 1998 to 31 December 2018, it has invested a combined total of c£2.6 billion in the acquisition of over £26.5 billion in face value of purchased loan portfolios and has received £3.1 billion in cumulative collections from purchased loan portfolios. As at 31 December 2018, Cabot’s 120 month estimated remaining collections was £2.7 billion, and Cabot’s 180-month estimated remaining collections was £3.1 billion.
With 21 years of debt purchase and debt servicing experience, Cabot was one of the first companies to engage in the credit management services market in the United Kingdom. In March 2016, Cabot became the first large credit management service company in the United Kingdom to be authorised by the FCA, and in May 2017 Cabot became the first credit management service company in Ireland to be authorised by the Central Bank of Ireland.
Customer service and regulatory compliance are at the core of Cabot’s business and culture and are implemented through its collections strategy. Cabot seeks to treat its customers fairly and offer affordable payment solutions, often through long term payment plans. Cabot has customer satisfaction scores in excess of all UK banking and building society benchmarks and many leading high street banks, and Cabot believes that it has one of the lowest rates of complaints in the debt collection industry referred to the UK Financial Ombudsman Service. Cabot has won numerous industry accolades, including 2018 Credit Excellence awards for Best Use of Technology and Best Law Firm, 2018 Utilities and Telecoms Awards for Best Outsourced Call Centre Operation, 2017 UK Customer Satisfaction Award from the Institute of Customer Service, Credit Excellence Awards 2016 for Compliance and the Credit Today Award 2016 for Treating Customers Fairly.