serving the European market

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Cabot Credit Management (CCM) is the largest credit management services provider in the U.K. and Europe’s largest debt purchaser, providing a range of credit management services across a broad client base. Through its subsidiaries and European affiliates, CCM works with some of the largest credit providers in Europe including banking, consumer finance, telecommunications businesses, retailers, utility companies and government agencies. Its services include early stage collections, business process outsourcing, contingent collections, trace services, litigation services, and debt purchasing.

With 21 years of debt purchase and debt servicing experience, CCM was one of the first companies to engage in the credit management services market in the U.K. CCM was the first large credit management service company to be authorized by the U.K.’s Financial Conduct Authority and the first credit management service company to be authorized by the Central Bank of Ireland. CCM has customer satisfaction scores in excess of the U.K. banking and building society benchmark and many leading high-street banks. CCM has won numerous industry accolades, including a 2017 U.K. Customer Satisfaction Award from the Institute of Customer Service, and the CCR Credit Excellence Awards 2018 for Best Use of Technology and Best Law Firm.

With over 2,700 employees, CCM is headquartered in the U.K. and has operations in Ireland, Spain and France, and owns portfolios in Portugal.