We’re proud to announce that Midland Credit Management (MCM) has won the 2021 Strategic Transformation: APAC All-Star Award at Blue Prism’s 2021 Customer Excellence Awards.
The award, now in its fifth year, was given by Blue Prism, a global leader in enterprise robotic process automation (RPA) and intelligent automation. It recognizes MCM’s work in ramping up intelligent automation capabilities across multiple business functions in 2020, while also further strengthening MCM’s compliance and consumer experience focus.
“By incorporating intelligent automation where appropriate, we’re able to save our employees time and energy, so they can focus on strategic work and prioritize our consumers even more,” said Jaison Thomas, Managing Director, MCM in India. “These automation advancements were particularly important during the pandemic when our teams were impacted by lockdown. It helped us continue to serve our consumers faithfully, while keeping our teams safe at home.”
A big congratulations to MCM’s team in India for such a prestigious win! To view this year’s Blue Prism: Customer Excellence Awards, visit here.