Encore Announces Findings of 2021 Economic Freedom Study

Download the report here Today we announced the findings of our first Economic Freedom Study. The survey asked 2,600 people in Encore’s largest markets, the United States and United Kingdom, their feelings about personal finances and the economy, and explored the impact of the COVID-19 pandemic. With Encore’s mission of creating pathways to economic freedom …

MCM’s CSR Bolsters Community Health, Environment, and Education for Children in India

MCM’s Corporate Social Responsibility (CSR) efforts demonstrate our commitment to making a positive and sustainable impact, through our business, everywhere we operate around the world. These efforts have been on full display in India, thanks to our colleagues there and around the world. In recent months, our colleagues have poured their time, energy, and dollars …

Helping Consumers Achieve Financial Health with Personal Connection

At Midland Credit Management (MCM), Encore’s U.S. subsidiary, we often talk about our empathetic approach to helping consumers pay off debt. But what does that mean? For Shawn Thomas, MCM’s Managing Vice President, Operations, it means listening more than talking — especially when interacting with a new consumer. The conversation can be challenging, but Shawn …